Frequently Asked Questions
WHAT IS THE QUALITY OF YOUR CAMERA?
We use a Canon DSLR professional camera. This gives you high quality and clear images.
WHAT KIND OF PRINTER DO YOU USE?
We use the latest digital printing technology – professional dye-sublimation printers. These printers produce photo lab quality digital prints in as little as 10 seconds.
DOES "UNLIMITED" PRINT SESSIONS REALLY MEAN UNLIMITED?
Take as many photos as you want in the rented time frame!
IS THERE A DELIVERY FEE FOR MY AREA?
Additional delivery charges may apply for your area. Once you submit the form for an inquiry, one of our SSP representatives will be in contact with you to let you know of any additional charges.
HOW MANY HOURS SHOULD I BOOK FOR MY EVENT?
This depends on the size of your event. Our most popular package is for 3 hours for intimate dinners, parties and birthdays. For weddings and corporate parties, the more popular package falls in 6 hours. Contact us to go over your options!
DOES YOUR PHOTO BOOTH PROVIDE THE PROPS?
We provide a wide selection of props for your event. Props can also be customized for an additional fee.
DO YOU PROVIDE DIGITAL COPIES OF THE IMAGES FROM THE EVENT?
Absolutely! We provide a password protected album on our website. Guests can then download the pictures and share them. Digital photos are available within a week after the event.
CAN I CANCEL MY RESERVATION?
Yes, you can cancel your photo booth rental agreement at any time, however, your deposit is non-refundable.
WHAT ARE THE REQUIREMENTS OF HAVING A PHOTOBOOTH AT MY EVENT?
A 10’ x 10’ area is highly recommended to fit our photobooth, backdrop, and props table. We will also send you a PDF form that needs to be filled out to ensure we have a full understanding of your needs and understand the expectations of the event space.
HOW EARLY DO I NEED TO BOOK A PHOTO BOOTH BEFORE MY EVENT DATE?
We recommend you reserve a photo booth as early as possible since it is a first come first serve basis. A non-refundable 50% deposit of the package price is required to hold the photo booth for your event. We accept cash and EMT.
DO YOU DO OUTDOOR EVENTS?
Absolutely! As long as there is power available (within 25 feet), good weather & shaded shelter over the photobooth!
HOW MANY PEOPLE CAN FIT IN THE PICTURE?
You are only limited to the number of people you can squeeze in front of the camera. Our photo booth is an open concept design; therefore, the group shots are easily accommodated.
WHAT ARE YOUR PAYMENT TERMS? CAN I PAY IN INSTALLMENTS?
Yes, you can. A 50% non refundable deposit is required at the time of booking, and the balance is due on the day of the event. You are welcome to pay the balance in installments provided the last payment is made the day of the event.
PHOTOBOOTH QUESTIONS
DO YOU OFFER PICK UP SERVICE FOR YOUR BALLOONS/PROPS?
We currently do not have pick up service but will definitely be offering this in the near future!
HOW LONG DO YOUR BALLOONS LAST?
We use only the highest quality balloons and materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once they have been delivered or picked up. Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of our creations. We will replace anything we pop in transportation or during setup.
That being said, indoor balloon garlands could last up to a month or more (no guarantees) if kept away from direct heat and sunlight.
HOW LONG IN ADVANCE DO I NEED TO BOOK?
Our custom creations take lots of time to design and execute so the sooner you can book the better! We strongly suggest booking at least two weeks in advance or as early as possible to avoid disappointment when we’re already booked or don’t have the materials your vision requires.
MY EVENT IS LESS THAN A WEEK - CAN YOU HELP ME?
We will certainly try our best! Last-minute orders are only accepted based on our availability and may be limited to only the balloons we have in stock.